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Project overview and project results


Project Smart Work Center / Smart work center Duration 2003-01-01 to 2003-12-31
Customer (project initiator) show_help not available Location Almere
Organisation show_help ING Total Budget show_help not known
Evaluation Design show_help One group before/after Target Group show_help not available
Type of Project show_help Company mobility plan Emission effect show_help not available
Links not available Downloads Teleworkcentre_ing_almere-1.pdf

Overall Project Description show_help

Telework Centre (also known as TeleDock) offers teleworkers who live nearby and passing mobile teleworkers a place to work and thus save travelcosts, time and inconvenience.

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Teleworkcentre (ook wel Teledock genoemd) biedt telewerkers die in de buurt wonen en passerende mobile telewerkers een plek om te werken en daarmee kosten, tijd en ongemak van verplaatsing te besparen.

Description of the system effects show_help

H: The users indicate that they wish to continue using the Telework Center: an average of 50 per day.
Satisfaction by users: less travel, quieter work, better facilities than at home.
Satisfaction at ING: less firm growth in the Randstad, reduce car use (fees), increased productivity, flexibility peaks / reorganization / calamity and incentive for staff. / De gebruikers geven aan gebruik te willen blijven maken van het Telewerkcentrum: dat zijn er gemiddeld zo'n 50 per dag.
Tevredenheid bij gebruikers: minder reizen, rustiger werken, betere voorzieningen dan thuis.
Tevredenheid bij ING: minder kantoorgroei in de randstad, terugdringen automobiliteit (vergoedingen), hogere productiviteit, flexibiliteit bij pieken / reorganisatie / calamiteit en stimulans voor personeel.

Lessons Learned show_help

No description of lesson(s) learned has been defined for this project.

Project measures and effects

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Modal Split show_help
Change of car-users: not available
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No modal split data has been specified for this project
Mileage Effect show_help
Long-term change of car usage: not available
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The data of this project is insufficient for calculating the mileage effect.
Emission effect show_help
Emission effect (in total): not available
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The data of this project is insufficient for calculating the emission effect.
Project Promotion Activity show_help
0 occasions
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No Data has been specified here.
Services, Mobility Options and Effects show_help
 
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  Number of people Target Group
Comment on the targets in level B-D:

B: Account & RD department was responsible for the promotion of the Telework Center: brochures, posters, press releases, articles, web pages, meetings and tours. / Afdeling Accountmanagement &RD zorgde voor de promotie van het Telewerkcentrum: brochures, posters, persberichten, artikelen, webpagina's, bijeenkomsten en tours.

C: /

D: Promotion of Telework Center could be better find 75% of respondents. / Promotie van het Telewerkcentrum kan veel beter vindt 75% van de ondervraagden.
Comment on the targets in level E-G:

E0: Teleworking instead of traveling to office / Telewerken in plaats van naar kantoor reizen

E: /

F: The occupancy rate of the Remote Workstations (aim 65% average, 75% max) was only 33%.
Half of the user there will be there 1 time per week. Three quarters of the users, will be there a whole day: 8-9 hours. / Het bezettingspercentage van de Telewerkplekken (beoogd 65% gemiddeld, 75% max) was slechts 33%.
De helft van de gebruikers komt er 1 keer per week. Driekwart van de gebruikers is er een hele dag: 8-9 uur.

G: Users give a score (1-10) of 8.4. / Het rapportcijfer (1-10) dat de gebruikers geven, is een 8.4.
Description of reached system effects:

H: The users indicate that they wish to continue using the Telework Center: an average of 50 per day.
Satisfaction by users: less travel, quieter work, better facilities than at home.
Satisfaction at ING: less firm growth in the Randstad, reduce car use (fees), increased productivity, flexibility peaks / reorganization / calamity and incentive for staff. / De gebruikers geven aan gebruik te willen blijven maken van het Telewerkcentrum: dat zijn er gemiddeld zo'n 50 per dag.
Tevredenheid bij gebruikers: minder reizen, rustiger werken, betere voorzieningen dan thuis.
Tevredenheid bij ING: minder kantoorgroei in de randstad, terugdringen automobiliteit (vergoedingen), hogere productiviteit, flexibiliteit bij pieken / reorganisatie / calamiteit en stimulans voor personeel.
Services Provided show_help
 
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No Data has been specified here.
Overall Targets show_help
 
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No Data has been specified here.
External Factors show_help
 
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No Data has been specified here.